Return Policy
Thank you for shopping with Gsgt International LLC. We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we’re here to help.
1. Return Eligibility
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging with all tags, labels, and accessories.
- You must provide the original receipt or proof of purchase.
- Returns must be initiated within 14 days of the purchase date.
2. Non-Returnable Items
Certain types of goods are non-returnable, including:
- Perishable items (e.g., food, beverages)
- Personal care items (e.g., hygiene products)
- Gift cards or downloadable software
- Sale or clearance items (marked “final sale”)
3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved returns will be refunded to the original method of payment within 5–10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted (if applicable).
4. Exchanges
We only replace items if they are defective, damaged, or the wrong item was received. If you need an exchange, contact us at info@gsgtmart.com with details and photos of the issue.
5. Return Shipping
To return a product, please mail it to:
Gsgt International LLC
6520 Chapman Hwy, Knoxville TN 37920, United States
- You will be responsible for paying your own shipping costs for returning your item unless the item was damaged or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
6. Contact Us
If you have any questions about our return policy or need help with a return, please reach out:
📧 info@gsgtmart.com
📞 (865)-770-8337
